VoIP Phone System
Efficient, Scalable Voice Services
Designed to Grow With You
At Sooner Technology, we know that effective communication is the backbone of any successful business. That’s why we offer a wide range of VoIP services that are designed to simplify your phone system while boosting productivity. From smart call management features to integrated tools, our VoIP services ensure you stay connected—anytime, anywhere.
Smart Call Management
Our VoIP services provide powerful call management tools to handle everything from basic call forwarding to advanced features like call queues, recording, and distribution. Whether it’s routing calls to the right person, managing busy periods, or enabling remote access through direct inward dialing, our VoIP system keeps communication flowing smoothly without interruption.
Call Center Capabilities
For businesses managing high call volumes, our call center features make it easy to track and optimize performance. Features like automatic call distribution, voicemail-to-email, live call monitoring, and real-time queue management ensure that every call is handled efficiently, improving customer service and reducing wait times.
Integrated Business Tools
Our VoIP system integrates easily with other business-critical platforms like Microsoft Outlook and Salesforce. With features like cloud faxing and screen pops, your team can access important information instantly and streamline their workflow, all while enhancing the caller experience.
Conference Calling Made Simple
Whether it’s a quick three-way call or a larger conference with remote participants, our VoIP service has you covered. With conference bridges and simple call setups, bringing your team together—no matter where they’re located—has never been easier.
Customizable Music on Hold
Keep your callers engaged with tailored music or messages while they wait. Choose from standard music options or upload custom messages and music tracks that reflect your brand’s unique personality. You can even add personalized greetings or promotions based on the caller’s number.
Reliable Call Origination & Termination
Our VoIP service ensures high-quality connections for both domestic and international calls. With disaster recovery options, toll-free numbers, and e911 support, you can trust that your communications are always reliable, even during emergencies.
Actionable Reporting & Insights
Track your call performance with comprehensive reporting features that provide detailed insights into call traffic, volume, and user activity. Our call detail and billing reports give you the information you need to optimize your system and stay in control of costs.
VoIP Mobility Features
Take your business communications on the go. Our mobile VoIP options allow your team to stay connected from any location, using smartphone apps, cloud extensions, or softphone capabilities. Whether at the office or out in the field, your team will always be reachable.
User-Friendly Customer Portal
Manage your account effortlessly with our secure, web-based customer portal. You’ll have access to everything from automated billing to detailed account management tools, allowing you to control your VoIP system with ease. Use features like click-to-dial and dashboard views to keep things running smoothly.
Advanced SIP Trunking
Streamline your communication infrastructure with our SIP Trunking services. Whether you need basic or enhanced trunking, we provide flexibility, disaster recovery support, and cost-effective options to meet your business’s voice needs.
Serving Western, Northwestern, and Central Oklahoma
Ready to Transform Your IT?
Contact us today for a free consultation. Secure your business and enhance your IT operations with Sooner Technology.